Facebook Apologizes

Well, it’s official now. The account was not reactivated due to a glitch or an error. It was in fact due to the email conversation held with Christina, the Facebook customer service representative. An email confirmation of this arrived today.

From: Paul from Facebook:

Hi,

After further review, we are going to allow you to continue to use this account under the name you have listed. Your account is presently active. Let me know if you have any trouble using it. I apologize for any inconvenience.


Paul
Customer Service Representative
Facebook

Even the apology I was looking for is there. But who is Paul?

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34 Responses to Facebook Apologizes

  1. sahil says:

    hii i been usin my account for almost a year now..then wen i tried changing my netwrk bak to my school 1 it sayz i succesfully did it..tehn wen i clicked on profile it sayz Your account has been disabled by an administrator??…i didnt do nun rongg..out of no where the adminstrator deactivated my account for no reason at all i was wounderin if sumone fromt eh facebook administrator can help me get it bak or anyone else can help mee get it cbakk plzz:!

  2. my facebook account was de-activated becuase i forgot to do a college network please can you activate it i will do a college network

  3. dear: president of face i was dis activated for speeding message promise lower my speed and apologize for this plz help me thanks

  4. david says:

    hello facebook administrator
    would you please reactivate my facebook account
    i just started my account 2 days ago and was searching up some friends in high school
    i wasn’t using a fake name or anything and just got disabled
    sorry if i broke any of the rules i apologize for what i did whatever it was!
    thank you!
    And could you send me a email telling me what i did wrong so it doesn’t happen again and if my friends and friends invites are still their?
    thank you

  5. chuck says:

    My account has been disabled since 6/13/08 when I tired to login into it. This morning I saw site maintence. Is that still going on? But I’ve tried to relogin and I still get the Disabled from Administrator message. I wasn’t forwarned by anyone at Facebook about this. All I ask is to have my profile reactivated.

  6. Johan Nekkebroeck says:

    Hi, my account has been disabled 2 weeks ago for adding too much friends (+/-450).
    Take note that this was only to get my mob in Mob Wars stronger, not to abuse of Facebook!!!
    So please, can you reactive this account again, I’ll be more carefull in the future.
    Thank you very much.
    Greetings,
    Johan.

  7. Mahdi says:

    Hi for da last 6 months i hvbeen using facebook bt 2 day 13.01.09 i can nt log in. It say my account hs ben disabled so cn ny 1 tel me hw 2 notify FB abt ds n gt my account activatd! Bcz i ws nt infrmd bfr! Cn ny one gv ny advic abt wt 2 do!

  8. Amr Azmy says:

    Hi,

    Kindly could you reactivate my account at facebook please

  9. jordan says:

    hi there my my facebook is disabled for no reson

    it was sumthink a bout the school name i put down in my profile :S do u htink u can reactivate please thanks jordan

  10. Jaliya Muthukuda says:

    Hi,
    my account has been disabled 3 days ago for adding too much friends. I did what mafia members asked and actually not to violate the terms and regulation of the face book .I apologized what have I done and I’ll be more careful in the future not to adding more friends . So please be kind enough to reactive my account again.
    Thank you very much.
    Jaliya.

  11. Jaliya Muthukuda says:

    Hi,
    my account has been disabled 3 days ago for adding too much friends. I did what mafia members asked and actually not to violate the terms and regulation of the face book .I apologized what have I done and I’ll be more careful in the future not to add more friends . So please be kind enough to reactive my account again.
    Thank you very much.
    Jaliya.

  12. John says:

    Hi, my account has been disabled by mistake ‘coz i play an application called”Premier football” that requires a lot of posting on it’s wall.
    So i was posting too much(as everybody who plays this application) and today my account was disabled.

    I sent an e-mail to disabled@facebook.com but i want to know how long can it take till reactivation, cause i really need the account quickly…

    My info:
    name: John Karanassios
    e-mail: jkaranas@gmail.com

    Thanks…

  13. Au Kala says:

    please reenable my facebook account. My account is aukala@gmail.com

  14. cunz says:

    my facebook account has been disabled and i want my account back because i have not been able to communicate with my family members in other city and other countries.Please tell me that u haven’t made your decision to keep my account disabled i really need to talk 2 them. Please help me and please dont make it final to keep it disabled…

    I truly indebted to you if you can help me enable my facebook account from disabled and i promise that will never repeat the mistake again that i ever do…

  15. Au Kala says:

    my facebook account has been disabled and i want my account back because i have not been able to communicate with my family members in other city and other countries.Please tell me that u haven’t made your decision to keep my account disabled i really need to talk 2 them. Please help me and please dont make it final to keep it disabled…

    I truly indebted to you if you can help me enable my facebook account from disabled and i promise that will never repeat the mistake again that i ever do…

  16. Don Doer says:

    Hi Facebook,

    my account was disabled a few days ago cause i exceeded one of the terms but I promise next time i’ll follow all your terms , seriously
    Please enable my account back & dnt delete any thing from it. i just have a lot experience with my account. it’s very difficult to start over again.

    so please, please reactive my account to me back , if i did a mistake i’m soo sorry again for that , please dont ignore my msg , please give me another chance.

    hope hearing from u soon

  17. sagilet says:

    Hi,
    my account has been disabled on July 11 for adding too many friends. I did what Restaurant City temporary friends asked and actually not to violate the terms and regulation of facebook. I apologize and I’ll be more careful in the future not adding more friends.
    So please reactive my account.
    Thank you very much.
    Sagilet

  18. Amer says:

    dude … i was just using friend finder to add friends
    i use if for yahoo , msn , and aim
    its NOT my mistake when every one this days have facebook …. its our right to add our friends …
    or why would we be in facebook if we will be blocked for this :(
    please give me my account back since i didnt do anything wrong :(

  19. keke says:

    i just can say sorry for my mistakes . . .
    please give me my account back since i didnt do anything wrong
    so please, please reactive my account to me back , if i did a mistake i’m soo sorry again for that , please dont ignore my msg , please give me another chance.

  20. Chanel says:

    I tried to setup an account for my sister Diana Strange using the email address of Ms_chanel_strange@sbcglobal.net. However the account was associated with my account Chanel Strange with the email address of Nubian_les@yahoo.com and the account that I had under Chanel Strange is completely gone. What do I need to do? I need help fast my crops on Farmville are dying as we speak.

  21. fachrur rozi says:

    Hi,
    my account has been disabled on August 09 for adding too many friends. I apologize and I’ll be more careful in the future not adding more friends.
    Help me, reactive my account.
    I just have a lot experience with my account. it’s very difficult to start over again.
    I promise next time i’ll follow all your terms , seriously
    so please, please enable my account back and dont delete any thing from it. If i did a mistake i’m soo sorry again for that, please dont ignore my msg, please give me another chance.

    I truly indebted to you if you can help me enable my facebook account from disabled and i promise that will never repeat the mistake again that i ever do

    I am from Indonesia, sorry if my words are less clear.
    hope hearing from u soon
    Thank you very much.

    Fachrur rozi

  22. fachrur rozi says:

    Hi,
    i just can say sorry for my mistakes. . , my account has been disabled on August 09 for adding too many friends. I apologize and I’ll be more careful in the future not adding more friends.
    Help me, reactive my account.
    I just have a lot experience with my account. it’s very difficult to start over again.
    I promise next time i’ll follow all your terms , seriously
    so please, please enable my account back and dont delete any thing from it. If i did a mistake i’m soo sorry again for that, please dont ignore my msg, please give me another chance.

    I truly indebted to you if you can help me enable my facebook account from disabled and i promise that will never repeat the mistake again that i ever do

    I am from Indonesia, sorry if my words are less clear.
    hope hearing from u soon
    Thank you very much.

    Fachrur rozi

  23. Emir says:

    Hello

    I am very surprised about disabling my facebook account. I only added my real friends and i sent messages to my real friends. I have never abused anyone or behaved anyone badly. Facebook warned me about sending friend requests but they are my real friends and 18.08.2009 my account has been disabled. I wrote e-mails to facebook but they havent returned me yet. 5 days happened from deactivation. I want to log in again in the same e mail adress. Plz help me, i want to return facebook. If they dont reactivate my account again i wont sign up again because i have never done bad action, i dont deserve this deactivation. Plz announce my complain to facebook authorized

  24. Gladys Bass says:

    Please go to this link and sign up with my group against what facebook administrators is doing to people. This is supposed to be a social networking site “social” as in socialize. Let’s stop facebook from doing this to us. Thanks for your time!!http://www.facebook.com/home.php#/group.php?gid=114846001185

  25. Ben Service says:

    Hi my name is Ben Service however facebook refuses to let me change my name from Ben Brown which i have had to resort to using simply because they are being so annoying and wont let me contact them… How do i get in contact with em so I can have my real name ???????????

  26. agnes ramos daguman says:

    hi my name is agnes.the problem is i forgot the emailcode you sent to me.please sent me again an emailcode in this new number 653854696….so i can access my account in facebook.i dont violate anyhting…my only mistake is i forgot my emailcode…please help me in this simple wish..thank you so much

  27. Salah Eddine says:

    Hello , I think my account was disabled by mistake.
    I’m pretty sure that I never did anything wrong , I mean I’m a good user.
    Here’s the name ” Salah Eddine Sefraoui ”
    Please , I really need this account back , it’s a big part of my life.
    Thank you.

  28. JayJ Santana says:

    How do I report a pervert that has been sending me pornography and has made crude comments in reference to my 8 month son, niece and a girl I have been trying to promote in the music industry?
    This is unacceptable
    Here is the persons Facebook link for others to be careful.
    http://www.facebook.com/profile.php?id=100001517635419&ref=ts

  29. Anonymous says:

    hie i’m lungie icn’t access my account since yersterday idn’t know what went wrong pliz irealy need this account if there is anything to do let me know my numbers +27737806693

  30. maria says:

    please help me to use again facebook on my google chrome browser.. I cant log out my facebook account, I tried to refresh it many times, I cant see my homepage, profile account..( only account settings shows).. there’s loading process but nothing shows..help me..

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